Accessibility Statement

At Custom Patches London, we are committed to ensuring digital accessibility for all users, including people with disabilities. We continuously work to improve the user experience for everyone and apply relevant accessibility standards to make our website as inclusive and user-friendly as possible.

Our Commitment to Accessibility

We aim to ensure that our website is accessible to the widest possible audience, regardless of technology or ability. This includes users who rely on assistive technologies such as screen readers, screen magnifiers, voice recognition software, or alternative input devices.

Our goal is to conform as closely as possible to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provide guidance on making web content more accessible to people with a wide range of disabilities.

Accessibility Features on Our Website

We have taken steps to improve accessibility, including but not limited to:

  • Clear and consistent website navigation
  • Logical heading structures for screen readers
  • Readable font sizes and sufficient colour contrast
  • Alternative text for meaningful images where applicable
  • Forms designed to be as accessible as possible
  • Compatibility with modern browsers and assistive technologies

We regularly review our website to identify and address potential accessibility barriers.

Ongoing Improvements

Accessibility is an ongoing effort. We recognise that some areas of our website may not yet be fully accessible, and we are actively working to improve these areas as part of our commitment to inclusion.

If you encounter any accessibility issues or have difficulty using any part of our website, we encourage you to let us know so we can address the issue promptly.

Need Assistance or Want to Report an Issue?

If you experience any difficulty accessing content on our website or require information in an alternative format, please contact us using the details below. We will do our best to respond within a reasonable timeframe and provide the information you need.

Contact Details:

Custom Patches London
21–23 Nutford Pl
London W1H 5YH
United Kingdom

📞 Phone: +44 7746 501247
✉️ Email: [email protected]
🕒 Business Hours: Monday to Friday, 8:30 AM – 5:30 PM (Local Time)

Third-Party Content

Please note that our website may include third-party content or links to external websites. While we strive to ensure accessibility across our own website, we cannot guarantee the accessibility of third-party websites or content.

Statement Review

This Accessibility Statement is reviewed periodically and updated as needed to reflect improvements to our website and changes in accessibility standards.

Last updated: 22 December 2025